Terms of Service
Last Updated: November 22, 2025
1. Acceptance of Terms
Welcome to Optador! By accessing or using our website optador.com ("Website") and our cutting plan optimization software ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
These Terms constitute a legally binding agreement between you ("User," "you," or "your") and Optador ("we," "us," or "our").
2. Service Description
Optador is a 2D cutting plan optimization software designed for carpenters, woodworkers, and manufacturing professionals. Our Service includes:
- Web-based cutting plan optimizer
- Multiple packing algorithms (MaxRects, Skyline, Genetic Algorithm, etc.)
- Export functionality (PDF, PNG, ASCII, QR code labels)
- Cost optimization and batch processing
- Mobile applications (iOS, Android) - coming soon
Note: Optador is currently in pre-launch/beta phase. Features and availability may change.
3. User Accounts and Registration
3.1 Account Creation
To access certain features of the Service, you may need to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access to your account
3.2 Account Responsibility
You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from unauthorized use of your account.
4. Subscription Plans and Pricing
4.1 Free Plan
Our Free plan is available indefinitely at no cost and includes core features. We reserve the right to modify the Free plan features with reasonable notice.
4.2 Paid Plans
Professional and Enterprise plans are available on a subscription basis. By subscribing, you agree to:
- Pay all applicable fees and charges
- Automatic renewal unless you cancel before the renewal date
- Pricing changes with 30 days' advance notice
4.3 Refunds
We offer a 30-day money-back guarantee for all paid plans. To request a refund, contact us at support@optador.com within 30 days of purchase.
5. Acceptable Use Policy
You agree NOT to use the Service to:
- Violate any laws, regulations, or third-party rights
- Distribute malware, viruses, or harmful code
- Attempt to gain unauthorized access to our systems
- Reverse engineer, decompile, or disassemble the software
- Use the Service for illegal or fraudulent purposes
- Resell or redistribute the Service without authorization
- Scrape, crawl, or excessively burden our infrastructure
Violation of this policy may result in immediate termination of your account without refund.
6. Intellectual Property Rights
6.1 Our IP
All content, features, and functionality of the Service (including algorithms, software, text, graphics, logos, and trademarks) are owned by Optador and protected by copyright, trademark, and other intellectual property laws.
6.2 Your Content
You retain all rights to the cutting plans, product data, and files you create using the Service ("Your Content"). By using the Service, you grant us a limited license to:
- Store and process Your Content to provide the Service
- Display Your Content within your account
- Create backups for disaster recovery
We will NOT use Your Content for any other purpose without your explicit consent.
7. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Accuracy of optimization results
- Uninterrupted or error-free operation
- Fitness for a particular purpose
- Non-infringement of third-party rights
Important: While our algorithms are designed to optimize cutting plans, we do NOT guarantee 100% accuracy or optimal results in all scenarios. Always verify cutting plans before production use. We are not responsible for material waste, production errors, or financial losses resulting from using our Service.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OPTADOR SHALL NOT BE LIABLE FOR:
- Indirect, incidental, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Material waste or production errors based on optimization results
- Damages exceeding the amount you paid us in the past 12 months
Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.
9. Termination
9.1 By You
You may cancel your account at any time through your account settings or by contacting us at support@optador.com.
9.2 By Us
We may suspend or terminate your account immediately if you:
- Violate these Terms of Service
- Engage in fraudulent or illegal activities
- Fail to pay subscription fees
- Excessively burden our infrastructure
9.3 Effect of Termination
Upon termination, your right to use the Service ceases immediately. We will delete your account data within 30 days unless legally required to retain it. You may request a data export before termination.
10. Privacy
Your use of the Service is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.
11. Changes to Terms
We may update these Terms from time to time. Changes will be effective immediately upon posting on this page with an updated "Last Updated" date.
For material changes, we will notify you via email (if subscribed) or in-app notification. Continued use of the Service after changes constitutes acceptance of the new Terms.
12. Governing Law and Disputes
These Terms are governed by the laws of the Czech Republic, without regard to conflict of law principles.
Any disputes arising from these Terms or the Service shall be resolved through:
- Negotiation: Contact us at legal@optador.com to resolve the issue informally
- Mediation: If negotiation fails, mediation in Prague, Czech Republic
- Arbitration: Binding arbitration under Czech law (if mediation fails)
13. Miscellaneous
13.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Optador.
13.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
13.3 Waiver
Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right.
13.4 Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction (e.g., in case of merger or acquisition).
14. Contact Us
If you have questions about these Terms, please contact us:
- Email: legal@optador.com
- Support: support@optador.com
- Website: https://optador.com/contact